Our services

Everything your business needs to run and grow

Seven service lines under one accountable team. No handoffs between vendors — the people who design your site are the people who wire your automations and pick up the phone when something breaks.

Most requested SWL / 01

AI & automation

Assistants trained on your own documents, agents that answer calls and qualify enquiries around the clock, and automations that clear the admin work your team does by hand. Built on your data, running inside the tools you already use.

Custom chatbotsVoice agentsDocument processingCRM automationAI site searchWorkflow automation
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Web development

From landing pages to enterprise portals — fast, accessible, conversion-focused sites built mobile-first. Every build ships with performance budgets, structured data and analytics wired in from day one.

Next.jsReactWordPressNode.jseCommerceCustom CMS
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Mobile app development

Native and cross-platform apps for iOS and Android — customer-facing products, field tools, and internal apps your staff will open twice a day. One codebase where it makes sense, native where it doesn't.

FlutterReact NativeiOS SwiftAndroidPWA
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Digital marketing

Search, paid advertising and content run against one number: qualified enquiries per month. You get the pipeline and the attribution, not a slide deck full of impressions.

SEOGoogle AdsContent marketingEmail marketingAnalytics
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Social media marketing

Brand presence and community across LinkedIn, Instagram, Facebook and X. Strategy grounded in who your audience actually is — built to start conversations that turn into enquiries.

InstagramLinkedInFacebookContent creationPaid social
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IT managed services

Proactive monitoring, patching, backups and cybersecurity across your infrastructure. We handle the complexity in the background so nothing reaches you as an emergency.

AWS & AzureCloud managementCybersecurityNetwork monitoringBackup & DR
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IT support for small business

A helpdesk your team can actually reach. Device and software setup, Microsoft 365 management, network troubleshooting, and on-site visits when something needs hands.

HelpdeskOn-site supportMicrosoft 365Hardware setupStaff training

Private AI agents, running on your own infrastructure

Automation for the repetitive parts of your operations, deployed inside your perimeter rather than on a vendor's cloud.

Most AI tools ask you to send your working files to someone else's servers. For a firm handling client matters, loan applications or signed contracts, that is often a difficult conversation with your own compliance team — and sometimes simply not an option.

We deploy autonomous agents on hardware you control, using a model provider account in your own name. Your documents stay where they already are. We hold no copy, and no third-party automation platform sits in the middle.

Where the agent sits The agent, your email, documents and records all sit inside your own infrastructure. Only the task text crosses out to your model provider. Results reach your team on their usual channels, after human approval. Your infrastructure Mailbox Documents Records, database Agent sandboxed, scoped task text only Model provider your account, your key Your approval Your team Slack, WhatsApp, email
Source files never leave the boundary. What crosses it is the text of a single task, sent to a provider account you own and can audit line by line.

What we automate

We do not sell an open-ended assistant. We pick two or three tasks that eat your team's week and automate exactly those, with the scope written down before we start.

Legal practices

Client intake triage, first-pass document summaries, and filing deadlines tracked against your matter list.

Lending and insurance

Application pre-screening, document checklist verification, and follow-ups that go out on schedule instead of when someone remembers.

Property firms

Enquiry routing to the right agent, listing data kept current across portals, and viewing coordination.

How we keep it contained

An agent with the run of your systems is a liability, not an asset. We document what it will not do as carefully as what it will.

  • No write access to production dataEvery deployment reads from your systems and writes only to its own workspace.
  • Nothing leaves without a humanOutbound email and messages are drafted for review. A person presses send.
  • Isolated executionThe agent runs in a container with a defined list of systems it can reach, and nothing else.
  • A hard ceiling on spendMonthly model usage is capped at a figure you set. You see the running total, because the account is yours.

What we run

We build on established open source rather than a platform of our own, so you are never locked into us. If you part ways with SoftWebLab, the deployment keeps working and any competent engineer can pick it up.

Hermes Agent

An open-source autonomous agent with persistent memory, sandboxed execution, and delivery to the messaging platforms your team already uses. We pin a fixed version per deployment and handle upgrades on a scheduled window rather than automatically.

MIT licensed

n8n

Visual workflow automation for the steps that should stay predictable, with connectors to mail, calendars and the systems you already run. The instance lives on your server, under your own credentials, and you can see every step it takes.

self-hosted, your instance

How we work together

Pilot

Two weeks, fixed price

One workflow, chosen together, deployed and running on your infrastructure. Yours to keep whether or not you continue with us.

Managed

Monthly

Further workflows, version upgrades on a fixed schedule, monitoring and support. You keep your own model provider account, so usage costs stay visible and directly yours.

Tell us which two hours of your week you would most like back.

Start a conversation
How it runs

Six stages, fixed checkpoints

You approve at every stage. Nothing moves forward on assumptions.

01

Discover

We map your goals, audience and current bottlenecks in one working session.

02

Scope

A written plan with deliverables, timeline and a fixed price. No moving numbers.

03

Design

Clickable designs you review before a single line of code is written.

04

Build

Weekly sprints on a live staging link, so you watch it take shape.

05

Launch

Testing, performance checks, analytics and search setup, then go live.

06

Grow

Monitoring, updates and improvements on a monthly plan you can cancel.

Start here

Not sure which one you need?

Describe the problem in a sentence or two. We’ll tell you which service actually solves it — and if the honest answer is “none of ours”, we’ll say that too.